Delete Your Account
We're sad to see you go, but we respect your choice.
How to Delete Your Account
- Open the Upkeep app on your device
- Tap the Profile tab in the bottom navigation bar
- Scroll to the bottom of the screen, below the Logout button
- Tap "Delete Account"
- Review the warnings and type DELETE to confirm
You can also email support@upkeep.social from the email address on your account and ask us to delete it.
What Happens When You Delete Your Account
When you confirm account deletion, the following happens immediately:
- Account deactivated: your account is marked for deletion and you are signed out of all devices.
- Active challenges forfeited: you will be removed from all in-progress challenges.
- Sessions revoked: all active login sessions and tokens are invalidated.
60-Day Grace Period
After you delete your account, your data is retained for 60 days in a deactivated state. During this period:
- Your account is deactivated. Signing in again restores it.
- Your data is not visible to other users.
- To restore your account, sign in to Upkeep again before the 60 days end. If you need help, contact support@upkeep.social.
After 60 days, all your data is permanently and irreversibly deleted from our servers. There is no way to recover your account after this point.
What Data Is Deleted
| Data Type | What Happens |
|---|---|
| Profile & account info | Permanently deleted |
| Step counts & daily results | Permanently deleted |
| Challenge participation | Removed; other participants' data remains intact |
| Consistency scores & streaks | Permanently deleted |
| Sessions & auth tokens | Immediately revoked, then deleted |
| Notification history | Permanently deleted |
| Login audit records | Permanently deleted |
Challenge results that are visible to other participants (e.g., group leaderboard rankings) may be retained in anonymized form to preserve the integrity of completed challenges.
Need Help?
If you have questions about account deletion or need assistance, contact us at support@upkeep.social.
For details on how we handle your data, see our Privacy Policy. For the terms governing your use of Upkeep, see our Terms of Service.